A mall is busy all day and empty all night. Every hour of it is recorded, and almost none of it is ever watched.
Patroller for Malls and Retail
Safer floors, fewer losses, and a real answer for every shopper who comes to your desk.
It works through the security cameras already in your mall or store. Patroller AI Guard watches every one of them for what matters to you. Patroller AI Detective finds any moment in the recordings when you ask.
Patroller AI Detective
Finds any moment in your recordings when you ask.
Ask what happened.
Type what the shopper tells your desk: the bag, the colour, the place, the rough time.
See the moment, in order.
Where it was left, who moved it and where it is now, in order. She has it back before she reaches the car park.
Share it as one file.
When something is stolen, the store manager and head office get the same clips, as one file.
Patroller AI DetectiveASKRESULTSCASE · PS-107007:1007:113 CLIPS
Ask what happened…A lady left a black backpack near the food court around 2:30. Where is it now?
Search
Searching 112 cameras · 13:30 to 16:00
AskedA lady left a black backpack near the food court around 2:30. Where is it now?
CAM 42 · FOOD COURT14:26:10
- Left beside table 18.
- Picked up by a cleaner.
- Handed in at lost property.
14:26:1014:51:3714:53:05
Handed toMall security deskStore managerHead office
Export caseAdd note
Patroller AI Guard
Tells your team the moment something needs attention.
Patroller AI GuardSET A WATCHCAM 08 · STOCKROOMSITE MEMORY21:3022:41:1823:05:44
Describe what to watch for…Tell me if anyone is in the stockroom after the shutters come down.
Set a watch
Which cameras should keep this watch?
STOCKROOMSHOP FLOORREAR EXIT
STOCKROOMSHOP FLOORREAR EXIT
Watching · 2 camera groups
Your instructionTell me if anyone is in the stockroom after the shutters come down.
CAM 08 · STOCKROOM22:41:18
Possible match
Person in stockroom after close
One person in the stockroom, 25 minutes after closing. They are filling a bag from the top shelf.
DismissInvestigateEscalate
Same alert, on the store manager's phonedelivered
CAM 08 · STOCKROOM23:05:44
Stock-count team · known · no alert
Taught once, from a clip. Routine stops looking like an alarm.
Tell it what to watch for.
Write it the way you would tell the night guard. Guard keeps it every night, on every camera you choose.
Get the alert while it is happening.
The store manager and the mall control room see the clip while it is happening.
It learns what is normal.
Show it your stock-count team and cleaning contractor once. They stop setting off alerts after hours.
Wherever your cameras reach.
Patroller takes its direction in plain language, so a single system serves your security, safety and operations teams alike. A selection of how it is used in malls and retail:
- Lost bagsA shopper leaves a backpack in the food court.
- Lost childrenA child in a yellow T-shirt wanders off from the play area.
- ShopliftingSomeone empties a shelf into their bag.
- After closingSomeone is in the stockroom after the shutters are down.
- CrowdingA crowd builds up at the main escalator.
- Fire exitsA fire exit is opened while the mall is open.
Tell us what matters most on your site, and we will show you Patroller at work on it. Book a demo
Works with what you already have
- Your existing camerasIt connects to the cameras and recorder you already run.
- Runs at your mall or storeA dedicated AI unit on your premises. Your footage is processed on site.
- Set up for youBy Patroller Systems or your systems integrator.
See it working on
your own cameras.
Tell us what you want to solve, or just come and see it work.